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An Operations Manager manages teams and/or projects. They must ensure the fulfilment or specific goals and objectives alongside being accountable to senior management. An Operations Manager is often responsible for coordinating activities and setting deadlines for the team as a whole.

 

KEY RESPONSIBILITIES

Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, steering chance, financial and resource management, talent management, coaching and mentoring.

DELIVERY METHOD

Apprentices should work for at least 30 hours per week, including off-the-job training.

KNOWLEDGE COVERED

  • Leading people
  • Finance
  • Project management

END POINT ASSESSMENT

  • Knowledge test
  • Project
  • Professional discussion
  • Competency based interview

JOB ROLES

Specific job roles may include; Operations Manager, Regional Manager, Department Manager and Specialist Managers.

PROGRESSION

Apprentices can register as full members with the Chartered Management Institute (CMI) and/or the Institute of Leadership & Management (ILM) and those with 3 years’ of management experience can apply for Chartered Manager status through the CMI.

 

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Course at a glance
Duration
24-30 months
Entry Requirements
As a guide, 5 GCSEs are Grade 4 (or equivalent) are required as a minimum. Relevant prior experience may also be taken into consideration.
Study Type
Full-time
Qualification
Level 5 Operations Manager Apprenticeship

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